Products & Orders

At the moment, we’re unable to offer swatches or fabric samples. This is something we’re actively working on and hope to provide in the near future.

Yes, you’re always welcome in our stores, where you can see, feel, and even lie on our furniture before making a decision. Our styled room sets and co-ordinated decor displays are designed to inspire you. Find your nearest store today.

Our knowledgeable in-store experts are here to help you find the perfect pieces of furniture and homewares for your space. Several of our stores also feature flooring departments. Visit our Store Finder to learn more.

Not at the moment. However, we are working on offering this service in the future.

We source furniture and homewares from around the world to bring you the best in style and quality. Wherever our products come from, we pride ourselves on upholding family values and ensuring exceptional standards.

Every product page includes dimensions under the ‘Dimensions & Measurements’ tab. Before ordering, measure your doorways, hallways, and chosen rooms to ensure your new furniture will fit comfortably.

If the item you want is unavailable online, please contact us using the form at the bottom of this page and we’ll be happy to check in-store availability near you.

We aim to display as many online products as possible in our stores, but space limitations mean this isn’t always possible. If you would like to view a specific item, please contact your chosen store before travelling.

We don’t offer this service directly, but we’ve partnered with Clearabee, who provide convenient furniture removal. You can arrange this with them directly to have your old furniture collected when your new items are delivered. Find out more.

Yes, our premium delivery service includes assembly of your furniture in your chosen room, along with removal and recycling of all packaging. Please note, this service is not available for flat-packed items.

If you received a quote during your visit to one of our stores, you can complete your order online using your unique quote number.

Simply head to our Complete Your Quote page, enter your quote details, and follow the steps to confirm and pay for your order securely.

Your salesperson will have discussed your quote’s expiry date with you at the time of issue, so please make sure to complete your order before it expires.

We always aim to provide the best products and service possible, but if something hasn’t met your expectations, we want to know.

Please see our Complaints Procedure for more details.