We're with you every step of the way
From deciding to delivery and beyond. Family run in Scotland for over 50 years, we've learned what makes buying furniture easy. Five promises, kept on every order.
Settle in with interest-free credit
Get up to 3 years' interest-free credit when you pay in store, online or by phone.
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Specialists in awkward doorways
Our team will deliver and install your piece in your chosen spot.
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Covered for the years ahead
Our pieces are made to last and come with a 10 year guarantee.
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Here when you need us
If you need a hand with your new piece, talk to our team and they'll be happy to help.
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Our price promise
If you've found it for less elsewhere, we'll match the price.
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Interest-free credit
Settle in with interest-free credit
Spread the cost of orders over £500 with 0% APR representative, available in store, online or by phone. Choose a deposit from 10% and a repayment term that suits you, with no hidden fees.
- 0% APR representative on orders over £500
- Deposits from 10%
- Repayment terms of up to 30 months
- Prefer longer? Spread the cost over 36, 48 or 60 months at 9.9% APR representative
- Klarna is available online for smaller purchases
*Credit is subject to status. Terms and conditions apply.
Delivery and installation
Specialists in awkward doorways
Fifty years of delivering furniture means there isn't a stairwell, landing or tight turn we haven't met. Our own team and trusted partners deliver to the room you choose, unwrap and assemble your furniture where appropriate, and take the packaging away for recycling.
- We agree a delivery date with you first and can call an hour before we arrive
- Placed in your chosen spot and assembled, except flat-pack and garden furniture
- Furniture in one order is delivered together, so one delivery charge
- Homewares arrive by courier within 2 to 4 working days
- We deliver throughout mainland GB
10 year guarantee
Covered for the years ahead
We stand behind the quality of every piece we sell. Our furniture comes with a 10 year structural guarantee against manufacturing defects, in plain terms and with no hidden conditions. It sits alongside your statutory rights, it doesn't replace them.
- 10 years on frames, joints, fixings and springs across sofas, beds, dining, bedroom and cabinet furniture
- 2 years on component parts: mechanisms, motors, fillings, fabric, leather and stitching, and mattresses
- 2 years on garden furniture, and a structural guarantee on clearance pieces
- Covers manufacturing defects in normal domestic use. Normal wear, settling of fillings, accidental damage and colour transfer are not covered
To make a claim, contact us with your proof of purchase and a description of the issue, send photos or let us arrange an inspection, and we'll confirm cover and agree a repair, replacement or refund with you.
For everyday spills and accidents, our optional Guardsman Furniture Care Package adds five years of no-excess accidental damage cover.
Read the full guarantee About Guardsman protection
Ongoing support
Here when you need us
If you need a hand with your new piece, talk to our team and they'll be happy to help. Our Customer Support Team keeps you updated from order to delivery, and is on the end of the phone, email or a visit to any of our 9 stores across Scotland for as long as you own your furniture.
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Price promise
Our price promise
If you find the same item for less at another UK retailer, online or in store, we'll match the price. Same brand, model, size and finish, brand new, and requested before your delivery is confirmed. We look at the whole offer, including delivery and guarantees, so you're comparing like with like.
It's not a discount, it's a promise.
How the price promise worksFrom our family to yours
Fifth generation, 50 years and counting. Come and see us, or take your time online.
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